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I have just opened a new thunderbird account for a group that I…

I have just opened a new thunderbird account for a group that I help with. I want to add email addresses as contacts but when I go to the drop-down menu under thunderbird on the top left, to contacts, it tells me that the requested URL was not found on the server. My normal thunderbird account still allows me to access my contacts.

Technician's Assistant: Are you logged into your thunderbird account on any other devices?

Hi, thanks for the quick response. I also use an iPhone 6 and a Macbook. Neither have a thunderbird window opened, so I assume I am not signed in.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes, I do.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. Just trying to add email addresses to contacts in a new thunderbird account and get a 404 returned.

3 months ago, by maya95

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